What is
Cloud Telephony?
Cloud PBX (Cloud Based Private Branch Exchange) is an Internet-based virtual PBX that answers and sends all calls to the correct office or extension. Traditionally, PBX systems are in-house. These machines are large and require their own storage space. They also require significant investment that small businesses cannot reach. The cloud changes all that. Cloud PBXs are hosted in secure data centers and distributed over the Internet. It provides the same calling and management features as a home PBX without the need for expensive hardware. Cloud PBX solutions are also available as a service with flexible plans; so small businesses can subscribe to it instead of investing heavily in expensive in-house equipment.
Global clients around the world
20+
Active Clients
90%
Customer satisfaction
500K
Minutes Used
30+
Cloud call center designed
Case studies
Why We’re Better.
On-premises PBX
- On-site hardware is paid up-front and can get really expensive
- More to be paid for complex implementations
- There are required contracts with early termination fees
- Additional fees for service and hardware upgrades
- Premium technical support? Even more additional fees
- Maintenance calls for expert IT technicians
- Expect a lengthy request process for service changes
Cloud Telephony
- On-site hardware not necessary
- Pay nothing for a fast implementation
- No monthly contracts
- New features and upgrades are rolled out for free
- Customer support available 24/7
- System can be managed on your own using any smart device
Feature & Benefits
We offer feature with your requirements in the mind
No need to buy, maintain, or upgrade hardware
As our contact center Solutions are cloud based hence you don’t need to invest in any hardware and no need to spend on its maintenance and up gradation in future. Whether you are using an Outbound or inbound contact center you can save lots of costs if you use VishTech cloud contact center.
Pay only for what you use each month
We offer an attractive billing model for you in which you have to pay only for that much which you use. You can also scale up or down the services as and when needed which saves you from paying for extra staff. If you need to scale up during peak season you can easily increase agent/employee seats as and when required.
Automatic software updates at least twice yearly
VishTech hosted cloud contact center Solutions are upgraded regularly and automatically and involves no cost for you. When you use VishTech cloud contact center Solutions we let you focus just on your business while we focus on your software and Solutions.
Easily Support Mutiple Contact Center
With VishTech services and Solutions you can get the most productive and cost effective employee arrangement for your business. Our virtual and cloud based contact center Solutions supports employees at home, employees at any location worldwide.
Have a project in mind? Let's connect
We are always ready to build world-class projects and solutions for you from the ground up.